Introduction
At Jabit Soft, protecting your privacy and maintaining the confidentiality of your information is important to us. This Privacy Policy explains how we handle information collected when you visit our website, contact our team, request a consultation or quotation, engage our services, or communicate with us through official channels.
This policy applies to users interacting with our website and digital services, including but not limited to custom software development, web development, mobile application development, AI and automation solutions, cloud services, SaaS development, system integrations, UI/UX design, consulting, and ongoing technical support.
By using our website or voluntarily providing information to us, you acknowledge the practices described in this Privacy Policy.
Information We Collect
We may collect information through our website, enquiry forms, emails, meetings, project discussions, support interactions, and other authorised business communications.
The information we collect may include:
- Personal Information: your name, email address, phone number, company name, job title, country/location, and other contact details you voluntarily provide. We use this information primarily to communicate with you and respond to your enquiries.
- Project and Business Information: information about your business requirements, software needs, preferred technologies, project objectives, expected functionality, budget range, timelines, existing systems, and other relevant project details.
- Technical and Usage Information: information such as your IP address, browser type, operating system, device type, pages visited, referring website, approximate location, session duration, and website interactions.
- Communication Information: emails, enquiry messages, meeting notes, support requests, project communications, and other correspondence exchanged through our official communication channels.
- Client Information: for active projects, information such as project documentation, API information, technical specifications, account details, authorised credentials, invoices, contracts, and other information required to provide our services.
We aim to collect only the information reasonably required for legitimate business, operational, contractual, or legal purposes.
How We Use Your Information
Information collected by Jabit Soft may be used for operational, communication, analytical, security, legal, and business purposes.
- Service Delivery: to understand project requirements, prepare proposals, manage projects, develop solutions, provide services, conduct testing, deploy applications, and deliver ongoing support.
- Client Communication: to respond to enquiries, schedule meetings, provide quotations, communicate project progress, share invoices, provide technical support, and maintain client relationships.
- Website Improvement: to understand how visitors interact with our website, identify technical issues, improve performance, and enhance the overall user experience.
- Business Operations: for project management, internal administration, invoicing, accounting, client onboarding, contract management, and maintaining business records.
- Marketing and Outreach: where appropriate and permitted, to send information about our services, company updates, technology insights, offers, or other relevant communications. You may opt out of marketing communications at any time.
- Security and Fraud Prevention: to monitor security, investigate suspicious activities, prevent misuse, and protect our website, systems, clients, and business.
- Legal Compliance: to retain or process information where necessary to comply with applicable laws, taxation requirements, regulatory obligations, valid legal requests, or contractual responsibilities.
Jabit Soft does not use personal information for unlawful profiling or automated decision-making that produces significant legal effects without an appropriate lawful basis.
Data Sharing and Third Parties
Jabit Soft does not sell, rent, or trade your personal information.
We may share limited information with trusted third-party service providers where reasonably necessary to operate our business or provide services.
These providers may include:
- Cloud and Hosting Providers: cloud infrastructure and hosting platforms may store websites, applications, databases, backups, or project-related information.
- Communication Providers: email, video conferencing, messaging, and collaboration platforms may be used for business and project communication.
- CRM and Project Management Platforms: these systems may be used to manage enquiries, client relationships, projects, tasks, documentation, and support activities.
- Analytics and Marketing Platforms: analytics and marketing providers may process limited website or contact information for measurement and communication purposes.
- Payment and Accounting Providers: payment processors, accounting platforms, auditors, and financial service providers may process information required for invoicing, payments, taxation, or financial compliance.
- Professional Advisers: legal advisers, accountants, auditors, or consultants may access limited information where reasonably required for professional or compliance purposes.
We expect service providers handling information on our behalf to maintain appropriate confidentiality and security safeguards.
Client and Project Data
As a software and technology services company, Jabit Soft may receive business or technical information from clients during project delivery.
This may include:
- Business requirements
- Technical documentation
- Application data
- API documentation
- Source code
- Database structures
- Test data
- System credentials
- Cloud or hosting access
- Project documentation
- Customer information where necessary for the project
Such information is accessed only where reasonably necessary to perform the agreed services.
Where applicable, client information may also be protected through a Non-Disclosure Agreement (NDA), Master Services Agreement (MSA), Statement of Work (SOW), Data Processing Agreement (DPA), or other contractual arrangement.
Data Storage and Retention
Information may be stored using secure business systems, cloud platforms, project-management tools, communication platforms, or infrastructure used by Jabit Soft and its authorised service providers.
We retain information only for as long as reasonably necessary for the purpose for which it was collected.
Retention periods may depend on:
- Project duration
- Ongoing maintenance or support
- Client relationship
- Contractual obligations
- Accounting and taxation requirements
- Legal requirements
- Security requirements
- Dispute resolution
- Business record-keeping requirements
When information is no longer reasonably required, we may securely delete, anonymise, or dispose of it, subject to applicable legal and technical requirements.
Your Privacy Rights
Depending on your location and applicable data protection laws, you may have certain rights regarding your personal information.
These may include the right to:
- Access Your Information: request information about personal data held about you.
- Correct Your Information: request correction of inaccurate or outdated personal information.
- Request Deletion: request deletion of personal information where legally applicable.
- Withdraw Consent: withdraw consent where processing is based on your consent.
- Restrict Processing: request restrictions on certain processing activities where applicable.
- Object to Processing: object to certain uses of your information where provided by applicable law.
- Opt Out of Marketing: request that we stop sending marketing or promotional communications.
- Raise a Privacy Concern: contact us if you have concerns regarding how your personal information has been handled.
Certain requests may be subject to legal, contractual, security, or record-retention requirements.
We may need to verify your identity before processing a privacy request.
International Data Transfers
As a technology services company, Jabit Soft may use cloud infrastructure, software platforms, service providers, clients, or business partners operating in different countries.
As a result, information may in certain circumstances be stored or processed outside the country where it was originally collected.
Where international data transfers are subject to specific legal requirements, we take reasonable measures designed to ensure that appropriate safeguards are applied in accordance with applicable data protection laws.
Data Security
Jabit Soft takes reasonable technical and organisational measures designed to protect personal, business, and project-related information against unauthorised access, disclosure, alteration, loss, or misuse.
Depending on the relevant system and service, security practices may include:
- Encryption during data transmission
- Secure cloud infrastructure
- Role-based access controls
- Restricted employee access
- Strong authentication mechanisms
- Multi-factor authentication where appropriate
- Security monitoring
- Firewall protection
- Software and dependency updates
- Backup procedures
- Secure development practices
- Vulnerability management
Access to client and project information is intended to be limited to authorised personnel who reasonably require it to perform their responsibilities.
However, no website, cloud platform, network, or electronic storage system can be guaranteed to be completely secure.
If a personal data breach occurs, Jabit Soft will take appropriate steps to investigate, contain, and address the incident and provide notifications where required by applicable law or contractual obligations.
Artificial Intelligence and Third-Party AI Services
Some Jabit Soft services may involve artificial intelligence, machine learning, generative AI, AI agents, automation, or integrations with third-party AI platforms.
Where such technologies are used, information may be processed by Jabit Soft or authorised third-party technology providers depending on the project requirements.
We aim to minimise unnecessary personal or confidential information when using external AI services and apply appropriate contractual and security considerations where relevant.
Clients should avoid providing unnecessary sensitive information for AI processing unless appropriate safeguards and requirements have been agreed.
Children's Privacy
Jabit Soft's website and professional services are primarily intended for businesses and individuals aged 18 years or older.
We do not knowingly collect personal information from children through our general business website.
If you believe that a child or minor has submitted personal information to us without appropriate authorisation, please contact us so that we can review the matter and take appropriate action.
Third-Party Links
Our website may contain links to external websites, social media platforms, technology partners, or other third-party services.
These external websites operate independently from Jabit Soft and may have their own privacy policies and data-handling practices.
Jabit Soft is not responsible for the privacy, security, availability, or content of third-party websites.
We recommend reviewing the privacy policies of external services before submitting personal information to them.
Recruitment and Career Information
If you apply for a job, internship, contract position, or other career opportunity with Jabit Soft, we may collect information such as:
- Name
- Email address
- Phone number
- Resume or CV
- Employment history
- Educational qualifications
- Skills and experience
- Portfolio or professional profile
- Location
- Other information voluntarily provided during recruitment
This information may be used to evaluate applications, communicate with candidates, conduct interviews, and manage recruitment activities.
Recruitment information will be retained only for as long as reasonably necessary or required by applicable law.
Changes to This Privacy Policy
Jabit Soft may update this Privacy Policy periodically to reflect changes in:
- Our business practices
- Services
- Website functionality
- Technology
- Security practices
- Legal or regulatory requirements
Any updated version will be published on this page with a revised "Last Updated" date.
Where appropriate, significant changes may also be communicated through the website, email, or other suitable communication channels.
We encourage users to review this Privacy Policy periodically.
Contact Us
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns regarding how your information is handled, please contact us:
Jabit Soft
Email: info@jabitsoft.com
Phone: +91 9091006600
Website: https://jabitsoft.com
Address: Tower A, Stellar IT Park, Office 3, 6th Floor, Sector 62, Noida, Uttar Pradesh 201309, India
For privacy-related requests, you may use the subject line "Privacy Request" when contacting us by email.